Policies of Usage

Shipping Policy:

Digital Products:

Instant access/download post-purchase.

Physical Books:

Minimum Delivery Time: 3–5 business days.

Maximum Delivery Time: 10–12 business days.

We ship across India via reputed courier services. Tracking details will be provided upon dispatch.

For any queries regarding your orders, contact us at:
📞 +91 7760878656
📧 rostrumdiaries@gmail.com

Corporate Address : H.No 44, 3rd Cross, Lingaraj Colony, Belagavi, Karnataka, 591108

 

 

Terms and Conditions:

  1. Welcome to Rostrum Diaries. By accessing our website and availing our services, you agree to be bound by the following Terms and Conditions:
  2. Our platform offers digital e-books, physical books, and access to literary events including poetry contests and workshops.
  3. All content, including digital files, is protected under copyright laws. Unauthorized redistribution or resale is strictly prohibited.
  4. Event participation is subject to availability and may be modified or canceled by us under unforeseen circumstances.
  5. We reserve the right to change or update our terms, prices, or services at any time without prior notice.

For questions, contact us at:
📞 7760878656
📧 rostrumdiaries@gmail.com

Privacy Policy:

At Rostrum Diaries, we are committed to protecting your privacy:

  • Personal data such as name, contact information, and payment details are collected only for order processing and event registration.

  • We do not share your personal information with third parties except as required for payment processing or legal compliance.

  • All payments are securely processed via Razorpay’s encrypted platform.

  • You may contact us at any time to request data correction or deletion.

Contact Information:
📞 +91 7760878656
📧 rostrumdiaries@gmail.com

Cancellation and Refund Policy:

Digital Products (eBooks, Downloads):

  • No refunds or cancellations are applicable once the product is delivered.

Physical Books:

  • Orders can be canceled within 24 hours of placement if not yet dispatched.

  • Refunds for damaged or incorrect products are processed upon verification.

Events (e.g. Poetry Contests):

  • Registrations are non-refundable unless the event is canceled by us.

For support, contact:
📞 +917760878656
📧 rostrumdiaries@gmail.com